Mastering Customer Service in the Digital Age Live Stream on Tue 13 May
Mastering Customer Service in the Digital Age Live Stream on Tue 13 May

Tue 13 May 2025 at 12:00PM

Mastering Customer Service in the Digital Age

by Derry City and Strabane District Council

913 followers 

Live Stream, Online

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ABOUT THIS EVENT

Mastering Customer Service in the Digital Age

Content:
Discover proven techniques for delivering outstanding customer service both online and in-person. This workshop covers essential skills including email etiquette, managing complaints professionally, and leveraging customer feedback to continuously improve your services.

Target Sectors:
Retail, hospitality, professional services, and e-commerce.

Benefits:
 Strengthen customer loyalty and retention
 Encourage positive online reviews and word-of-mouth referrals
 Boost brand reputation and customer trust
 Equip your team with the confidence to handle difficult conversations
 Turn complaints into opportunities for growth and improvement
 Create a consistent and professional customer experience across all channels

Ready to take your customer service to the next level?
Book your place online today — spaces are limited, so secure yours now and ensure your business stands out for all the right reasons!

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DATE

Tue 13 May 2025
12:00PM - 2:00PM
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LOCATION

Live Stream, Online
This event is a live stream and will be available to view online.