Prime Connect is a dynamic network designed specifically for the '40 and up' entrepreneur who wants to start or build their business.  This network provides a collaborative space where entrepreneurs can connect, learn, and thrive together, while adapting to new challenges in today’s fast-paced business landscape.

Topic: Customer Service v Customer Experience – using new and emerging technologies, adapting to change and embracing impacts positively

Join Kevin O’Reilly for an engaging and insightful two-hour session exploring the difference between Customer Service and Customer Experience—and why getting it right can set your business apart.

In this interactive workshop, Kevin will break down how new and emerging technologies are reshaping the way we engage with customers. You’ll learn how to adapt to change, embrace innovation, and turn challenges into opportunities—all while creating an experience that keeps customers coming back.

Expect practical strategies, real-world examples, and open discussion in a relaxed and supportive setting. Plus, you’ll connect with like-minded business owners and professionals, expanding your network while gaining fresh insights.

Don’t miss this opportunity to elevate your customer experience game—sign up now and let’s make an impact together! 💡

This free network is part of a thematic series. We recommend that attendees register for all 3 network meetups. Dates for your diary: 12^th March and 26^th March.  Taphere to register for upcoming sessions. 

Hosted by:

Kevin O’Reilly is a visionary entrepreneur, coach, and leader dedicated to inspiring individuals and businesses to grow beyond their limits. As the founder of Thrive Now Group, he has built a dynamic community focused on the study of successful behaviours to inspire action. Through world-class training, coaching, and networking opportunities, Kevin empowers ambitious professionals to unlock their full potential and achieve lasting success.

RSVP Details

Spaces are limited, so we encourage you to confirm early

Registration instructions: This event is free for individuals.  Please note, your email confirmation and eTicket will come from noreply@glistrr.com, please add this to your list of trusted accounts to prevent information landing in your junk folder. 

Please note that the registration numbers are restricted because this is an in-person event. Whilst Go Succeed operates across NI, this event is being hosted by Ards and North Down District Council, therefore should the event reach capacity and a waiting list is created, priority access will be given to businesses based in this council area.

This network is brought to you as part of Go Succeed NI.  Go Succeed represents a significant investment in local entrepreneurs and businesses, funded by the UK Government.