For Retail Business Owners & their staff -Filled with inspirational insight and quick, actionable tricks and tips from a  Licensed WorldHost Customer Service Trainer experienced in delivering customer service training to local retailers.  During the 60 minute micro learning delivery delegates will:
* be inspired by real life local examples of customer service excellence in local retail businesses
* discover the importance of effective communication and empathetic listening in service excellence
* learn how to identify and handle customer concerns and issues in order to recover the service when things do go wrong
* uncover the returns from the delivery of and commitment to customer service excellence
* see how AI and ChatGpt can be utilised to help with your customer service efforts
* be signposted to additional learning opportunities.
Filled with inspirational insight and quick, actionable tricks and tips from a local Chartered Marketer and Licensed WorldHost Customer Service Trainer experienced in delivering customer service training to local retailers