What is a refund window?

Written by Jade McCrainor

Updated over a week ago

In the event of an event being rescheduled, the event organiser may set a refund window. This is a period of time during which refund requests will be honoured. After the refund window closes, tickets are no longer refundable.

Details about any applicable refund window will be communicated to you when an event is rescheduled.