FAQs | Help
FAQs
A selection of questions that glistrr Support see a lot
26 articles
How much do SMS and Email Credits cost?
I purchased TicketPlan Booking Refund Insurance by accident
How do I purchase TicketPlan Booking Refund Insurance?
Who do I contact to make an enquiry about the TicketPlan Booking Refund Insurance that I purchased?
I purchased TicketPlan Refund Insurance, how can I make a claim?
Stripe
Tickets
How do I add a promo code?
How do I reissue a ticket?
If a ticket is refunded, do the service fees get refunded?
Can I transfer bookings from one date to another for a customer?
How do I refund a ticket?
Can I change the ticket price after they have went on sale?
Reps
How do I generate a Rep's personal ticket link?
How do Reps view how many tickets they have sold?
How do I set the amount of commission for Reps?
How do I mark a Reps commission as paid?
Events
How can I email attendees with event information?
How do I make a recurring event?
How do I set the maximum number of guests per booking?
Where do I find the Links for guestlist, tickets and the events page?
How do I change the number of events showing on the Facebook app?
Can I create an event in advance without publishing?
I can't upload a picture to the event
What time can I begin check in at an event?
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